Chocolate Foot Refund Policy

Unfortunately Mother Nature and other factors can get in the way of us enjoying our cycling fun ... as such, Chocolate Foot reserve the right to cancel a skills clinic at any time which may be due to fire, storm, rain, inclement weather, wind, forest closure, or any other circumstances. Should this occur, the activities will be rescheduled where possible and your registration can be transferred to the new date or a future clinic, or we will refund your registration fee (less original payment processing fee).

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Should you wish to cancel your registration, please notify us by email.

 

Our refund policy is as follows:

For Group Clinics

• 14+ days before event date: full refund less original payment processing fee

• 7-14 days before event date: refund less 20% & payment processing fees

• Within 7 days of event date: no refund (however if the clinic has a wait list and your spot can be filled, we will provide a refund of the clinic fee less $20 administration fee & the original payment processing fee)

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For weekly Classes (Women's Weekday Skills, Trail Skills Tune Up)

• Casual 'drop in' lesson purchase
  Before midday on the day prior to the class: full refund less original payment processing fee
  After midday on the day prior to the class: no refund

• Class pack lesson purchase
  Before midday on the day prior to the class: class credit given
  After midday on the day prior to the class: no class credit given

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For private or small group bookings

• 7+ days before lesson date: full refund less original payment processing fee

• 1-7 days before lesson date: refund less 20% & payment processing fees

• Within 24 hours of lesson date: no refund

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